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Overview

The Sessions page provides a detailed view of all visitor sessions within a campaign. Click any campaign row in the Campaigns tab to open a fullscreen session viewer — a powerful tool for understanding how visitors navigate your website, what pages they view, and whether they start conversations with your AI agent.

Campaign Session Viewer

The session viewer opens as a fullscreen modal with the campaign name, status badge, and ID in the header. The header also provides quick actions: The viewer has two main tabs: Live and Sessions.

Live Tab

The Live tab shows real-time visitor activity for the campaign. When visitors are actively browsing your website through this campaign’s tracking link, their page transitions appear here as they happen.

Live Canvas

The left side displays a real-time page flow graph. As visitors navigate between pages, the graph updates with animated connections showing the path from one page to another. Canvas controls: When no visitors are currently active, the canvas shows an empty state: “No live sessions — When visitors navigate this campaign, their page transitions will appear here in real time.”

Active Visitors Panel

The right side shows a list of active visitors with a live indicator (pulsing green dot) and count. Each active visitor card shows their device type, browser, and current page.

Sessions Tab

The Sessions tab shows all historical sessions attributed to this campaign. This is where you analyze past visitor behavior in detail.

Page Flow Graph

The left side displays a visual page flow graph for the selected session — a vertical chain of page nodes showing the visitor’s journey through your website.
Session details

Filter Pills

At the top of the graph, two rows of interactive filter pills help you narrow down sessions: Active filters are highlighted. Click a pill to toggle it. The session list and graph update to show matching sessions.

Page Nodes

Each page in the visitor’s journey is shown as a page node with: Nodes are connected by SVG connector lines showing the navigation flow. Click any page node to view its full details in the right panel.

Right Panel

The right panel has three sub-tabs: Sessions, Details, and Conversations.

Sessions Sub-Tab

A scrollable list of all campaign sessions. Each session card shows: Click a session card to load its page flow graph on the left. The active session is highlighted. The header shows the total session count and a Refresh button to reload the list.

Details Sub-Tab

When you click a page node in the graph, the Details sub-tab shows full information about that specific pageview: Page Info: Engagement: If no page node is selected, the panel shows: “Select a page node to view details.”

Conversations Sub-Tab

If the visitor started a chat conversation with your AI agent during the session, the full conversation transcript appears here — including both visitor messages and agent responses. If the session has no linked conversation, the panel shows: “No conversation linked to this session.”
The Conversations sub-tab lets you see the exact context of a conversation — which pages the visitor browsed before starting the chat, how long they spent, and what they discussed with the AI agent. This is invaluable for understanding visitor intent and improving your agent’s responses.

Session Indicators

Sessions use visual indicators to quickly communicate key information: