> ## Documentation Index
> Fetch the complete documentation index at: https://revolai.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.
# Introduction
> Revol — platform for building a managed sales department where your team and AI work together by the same rules
## What is Revol?
Revol is a platform for building a managed sales department. Your managers and AI work in a single system — following the same sales scripts, using the same knowledge base, and communicating with customers through the same channels.
Revol is **not a chatbot**. It's a sales process management system with AI as a force multiplier. Three operating modes let you choose the right balance:
1. **Passive** — your managers handle conversations, AI provides real-time hints: what to say next, which product to suggest, where the script is being deviated from.
2. **Active** — AI leads the conversation autonomously: follows the sales script, qualifies leads, answers product questions, books meetings. Your team reviews results, not chats.
3. **Hybrid** — managers work during business hours, AI picks up nights and weekends. Or AI handles advertising traffic while managers focus on VIP clients. You decide what goes where.
All three modes share the same knowledge base, the same sales scripts, and the same analytics — so switching between them is seamless.
Build conversation scenarios visually — greeting, qualification, offer, close
Prices, FAQ, policies — one source of truth for your team and AI
Website widget, phone, Telegram, WhatsApp — all in one inbox
4 LLM providers, 67 tools, voice — the right AI for each task
Every conversation audited — script compliance, KPI, deviations
Conversions by manager, channel, and campaign on a single dashboard
## How It Works
Register and set up your company — add your business name, website, phone number, and logo. The company is the foundation: all products, files, agents, and integrations belong to it.
Fill it with everything your team and AI need to sell:
* **Products & services** — name, description, photos, pricing, availability
* **Documents** — PDFs, Word files, spreadsheets, price lists
* **Links** — website pages and external resources (content fetched automatically)
* **Text snippets** — FAQ, objection handling scripts, policies
* **Media** — videos (transcribed to text) and photos (OCR extracted)
All content is automatically chunked and converted into vector embeddings. Your managers find answers in seconds, AI cites your actual materials.
Use the visual workflow editor to build your conversation scenario: greeting → qualification → offer → close. Every step can include conditions, tool calls, and branching logic.
Build the script once — both your managers and AI follow it automatically. New team members get a ready playbook from day one.
Create an agent, choose an LLM provider (OpenAI, Anthropic, Gemini, or Groq), and select which knowledge sources it should learn from — specific products, documents, links, or text.
Hit **Train** and Revol generates vector embeddings so your agent answers questions based on your actual data — not generic responses.
Bring all customer touchpoints into one inbox:
* **Website widget** — embed a single script for chat and voice
* **Telephony** — Twilio, Ringostat, or Binotel for phone calls
* **Messengers** — Telegram, WhatsApp Business, Instagram DM, Facebook Messenger
* **CRM** — Custom Webhook to send lead data to any system
* **Google Workspace** — Gmail, Google Docs, Sheets, Drive, Calendar, and Meet
* **Ad Campaigns** — Google Ads and Facebook Ads analytics
Your team and AI work in the same channels with shared conversation history.
Choose your operating mode — passive, active, or hybrid — and start. Monitor everything in real time: which manager closed how many deals, where leads are dropping off, which scripts convert best. AI picks up when your team can't — nights, weekends, traffic spikes.
## Who Is Revol For?
Standardize your sales process with scripts, give managers real-time AI hints, and track KPI per person. New hires get the knowledge base + AI assistance from day one — no weeks of training.
AI knows your entire product catalog — descriptions, photos, availability, pricing. It handles product questions, recommends alternatives, and qualifies leads 24/7. Your team focuses on closing.
Appointment booking, FAQ, and support requests handled around the clock. Voice-enabled agents answer phone calls. Complex cases get routed to human operators automatically.
Manage up to 10 client companies from one account. Each gets isolated agents, knowledge bases, scripts, and analytics. Reuse proven workflow templates across clients via the Marketplace.
## Key Capabilities
| Capability | Description |
| ---------------------- | ------------------------------------------------------------------------ |
| **Sales Scripts** | Visual workflow editor — build conversation scenarios with drag-and-drop |
| **3 Operating Modes** | Passive (AI hints), Active (AI leads), Hybrid (split by channel/hours) |
| **Script Compliance** | AI tracks deviations from the script and flags missed opportunities |
| **Onboarding** | New managers get knowledge base + AI hints from day one |
| **Conversation Audit** | Every conversation recorded, analyzed, scored |
| **Manager KPI** | Conversions, response time, script adherence — per person |
| Capability | Description |
| ---------------------- | ----------------------------------------------------------------------- |
| **Multi-Provider LLM** | Choose per-agent or per-node: OpenAI, Anthropic, Gemini, or Groq |
| **RAG Knowledge Base** | Vector search via pgvector — train on products, docs, links, text |
| **67 Tools** | From product search to Google Calendar, Gmail, Ads |
| **Voice** | Real-time STT/TTS with interrupt detection and streaming |
| **Multi-Channel** | Website widget, VoIP, Telegram, WhatsApp, Instagram, Facebook Messenger |
| **Marketplace** | Install ready-made workflow templates or publish your own |
| Capability | Description |
| ---------------------- | ---------------------------------------------------------- |
| **Session Tracking** | Visitor sessions with device, location, and UTM data |
| **Campaign Analytics** | UTM-based campaign grouping and conversion tracking |
| **Event Tracking** | Custom events — clicks, form submissions, phone calls |
| **Triggers** | Automated overlays based on time, scroll, UTM, device type |
| **Phone Swap** | Dynamic phone number replacement for call tracking |
| **ROI per Channel** | See what works — scale it; what doesn't — cut it |
## Next Steps
Set up your company and launch your first sales agent in 15 minutes
Learn the key terminology — companies, agents, workflows, tracking
Embed the chat widget and tracker on your website
Integrate programmatically with the Revol API